A Social Media education: Most people just don’t know what we don’t know!

“My middle-schooler created her own Facebook page . . . How hard can this social media thing really be?”

I wish I had a dollar for every time I’ve heard someone say this or something similar.

When it comes to the use of social (or NEW) media, most people just don’t know what we don’t know!

Quite correctly, it is easy to set up a Facebook or Twitter account or virtually any other social media account. You navigate to a web page, add some information, create a profile, hit a few buttons and within minutes you’re chatting with friends, updating your status, and discovering who likes what books or TV shows or whatever else someone chooses to share. YES practically ANYONE can do it. . . and practically EVERYONE does (at last count Facebook had 600 million active accounts worldwide).

But is that all there is to social media? Hardly.

Many companies, from corner convenience stores to Fortune 100 giants as well as senior level professionals, executives and celebrities, use social media quite effectively to aid their marketing efforts, develop or enhance their personal or business brands, and create publicity and buzz.

It’s a relatively level playing field, as long as you know what you’re doing. Of course, therein lies the dilemma.

Exchanging updates and pithy quotes with friends does not a social media strategy make . . . at least not if your goal is to position yourself as a thought leader in a particular area of expertise or to engage in conversation about the value of your product or service to consumers.

To do that, and to do it well, you need a social media strategy that keeps you front and center and on message, as well as a tactical game plan for how you will implement, sustain, and refocus efforts as necessary to give your social media strategy legs.

So while practically anyone can start “sharing” online, including you or your middle-schooler, more than likely you won’t know what you don’t know.

• What can you reasonably expect to gain through social media? What results are you hoping to achieve?
• What social media sites should you join? How can you decide?
• What tools will you need to optimize your activities? What’s available and how do you avoid becoming a 24×7 slave to social media?
• Do you know how to operate within the confines of social media “etiquette”? Do you know best practices and what’s acceptable and what’s not?
• How will you use social media to demonstrate value so that customers and prospective customers want to engage in conversation with you?
• How frequently should you add fresh content?
• What will you discuss? How will you say it? More importantly, why will you discuss a particular topic?
• How will you invite others to join the conversation . . . and what do you do once they join to keep them engaged?
• How can you ensure your content is something people will want to keep and share with others?
• How will you measure the response?
• How will you know if you are successful? How many fans or followers do you need?
• If your social media efforts are not meeting desired results, what can you do to improve performance?

Social media success depends on a Social Media Publicist/Manager—a specialist trained in optimizing social media activities and maximizing efficacy—to see what’s working/what’s not working on a daily if not minute-by-minute basis. It takes a human mind and not just another computer application to make judgments on what makes good content, what stories to promote, where to promote them and when, and how best to connect with a target audience.

As a business owner, executive, or solo professional, you owe it to yourself, your business, and your customers and prospects to recognize what you don’t know about social media and bring in the experts to help you rise above the clutter and begin reaping the benefits of greater brand equity.


LINK BUILDING and Good Content…essential for online/personal PR results!

Too funny, I used my cool new WordPress App on my BlackBerry to write the original version of this post.  The App is great, but (1) I am not used to writing a blog post on my phone (too small of a screen?) and (2) the App is way to fast, I thought I had saved it as a draft, but it posted.  So this is the redo of the original WordPress Blackberry App post (ahhhh the power of technology…).  Okay back to what I wanted to say…

I am ALL ABOUT LINK BUILDING. Content is KING if you are looking for online marketing RESULTS.  Honestly, I have always known this… the key word, meta tag thing just old-fashioned, I mean we still need it (especially in social sites like Twitter), but it’s  really a gamble if you’re looking for search engine placement on an organic level.  Buying the key words will get you the results, but as more people start driving the price of the key words up you will need to pay more and you really don’t have to do that.  Continuing to build your CONTENT.  Think about all the other people using the same exact key words. How do you compete with that?  So the more you post up in the form of articles, blogs, tweets, press releases, photos and video the more content you create and the more votes of confidence you earn from the search engines. The more votes of confidence, the MORE you will be seen and found online. It’s pretty simple, yes, but remember that content must have merit or your audience will not remain.

I have read an incredible eBook (which will be now known as my Link Building Bible) by Back Link Building Guru, Mark Collier. His “Link Building Mastery: How to master the art of link building” provides 86 powerful link building strategies to build thousands of high quality back links to send your site to number 1 on Google (and then some). According to Mark: “Everyone knows that back links are one of the most important search engine ranking factors.” Yet again, the quality of the content is the first priority— and in my mind’s eye quality content is the baseline of online publicity, but without back links your content and your website will never be found.

The Link Building Mastery eBook is a fantastic do-it-yourself guide to will learn how to get:

* Better placement on Google
* More search engine traffic
* Direct traffic (to your website or “main hub’) from people clicking on your links
* A better online reputation
* More direct sales or interest as visitors who come from links pointing to your site are far more likely to buy from or hire you.

Get Mark’s book – a great guide, great read. Well done! If you need a good “go-to” plan, it’s a fantastic ($47) investment!

One last note: The ability to work and communicating online,  does not equate to an ability to market and promote online. This mentality drives me nuts. I drive a car, but I am not a mechanic. Follow me?  The social media “how-to” books, seminars, and coaching service are fine, but my opinion is that if you usually do not handle your own publicity, writing, marketing or promoting and/or you do not have the ability or the time to do what it takes to build and then maintain all of your web content (including websites, blogs, articles, press releases, tweets, updates/micr0 blogs) then it might be a better idea to bring in someone who knows how to connect the dots.  I’m just saying…